Privacy Policy
Effective Date: May 2025
At Palindrome Data, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with South Africa’s Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect personal information such as:
- Name
- Email address
- Contact number
- Company name
- Any other information voluntarily submitted through forms, emails, or newsletters
We also collect non-personal information such as browser type, IP address, pages visited, and usage data for website analytics.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries
- Provide services or information you have requested
- Improve our website and services
- Send occasional updates or marketing (only if you’ve opted in)
3. Sharing of Information
We do not sell or rent your personal information. We may share it with trusted service providers who assist us in operating our website and providing services, under strict confidentiality agreements.
We may also disclose information if required to do so by law or to protect our legal rights.
4. Data Security
We take reasonable steps to protect the personal information we collect from misuse, loss, unauthorised access, modification, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Cookies
This website uses cookies to improve user experience and analyse website traffic. You may adjust your browser settings to decline cookies, although this may affect your ability to use some features of the site.
6. Your Rights
Under POPIA, you have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Object to the processing of your information
- Lodge a complaint with the Information Regulator (South Africa)
To exercise these rights, please contact us at info@palindromedata.com.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy statements.
8. Changes to This Policy
We may update this Privacy Policy occasionally. All updates will be posted on this page with the effective date. Continued use of the site implies your acceptance of any changes.
Contact Us
For any privacy-related questions or requests, please contact:
📧 info@palindromedata.com
